Mockingbird Therapy & Assessment

Privacy Policy & Terms of Use

Last modified 5/4/2024.

Privacy Policy
Mockingbird Therapy & Assessment, PLLC (“we,” “us,” “our”)is committed to protecting the privacy of personal information you may provide us on Our website, www.mockingbirdtherapy.com(“Our Site”). This Privacy Policy describes our policies and procedures related to the collection, use and disclosure of data. It also provides information about your privacy rights and protections. We use your Personal Information to provide and improve our site. By using our site, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions
For the purposes of this Privacy Policy, “we,” “us” or “our” refers to Mockingbird Therapy & Assessment, PLLC. “Our site” refers to www.mockingbirdtherapy.com. “You” refers to the individual, company or other legal entity on behalf of the individual who is accessing or using our site.

Terms of Use
By accessing this site, you agree to be bound by all terms and conditions, which are intended to be fully effective and binding upon all users. By accessing our site you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions then you may not access the site. You also represent that you are over the age of 18. Your access and use of our site is also conditioned on your acceptance of and compliance with this Privacy Policy.

Mockingbird Therapy offers this website for information and communication purposes only. The information is not intended to serve as advice or a consultation on health or mental health and should not be used for diagnosis. If you need urgent care, please call your crisis line (e.g., by dialing 988 for Users in the United States) or go to your local hospital emergency room.

The information should not be considered complete and should not be used in place of a visit, call or consultation with your physician or mental health provider. The information obtained from this site is not exhaustive and does not cover all disorder, conditions or their treatments.

Please also note that individuals in photographs used on our website are not patients. Our actual patients’ privacy is protected under HIPAA. That is also why we do not include or solicit for testimonials on our site from our patients. Their privacy is prioritized and protected.

Copyright
All content of this website is the sole property of Mockingbird Therapy and is therefore protected by copyright laws. Any reproduction or redistribution of this material is prohibited without the expressed written consent of Mockingbird Therapy. Any reproduction of artwork or photographs is strictly prohibited.

Personal Information We Collect
On our site, we collect personal data you voluntarily provide via online forms (“Provided Information”), which includes initiating contact requests and registering for our newsletter. Provided Information may therefore include your personal information such as your name, email address, phone number and other details you voluntarily enter into newsletter registration and/or contact forms on our site.

Your submission of personal data to us is entirely voluntary, and by submitting this personal information, you are expressly and voluntarily agreeing to the terms and conditions of this Privacy Policy.

In addition to voluntarily submitted personal data, our webservers automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. We may use these IP addresses to analyze trends, administer our site, collect information about the web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the site. This will be referred to as your “usage data.”  

Our Site may use tracking technologies such as “cookies” which are small data files placed on your device or computer by a website that often include an anonymous unique identifier. Cookies do not contain any personal information, personal data or passwords. For more information about cookies or about how to disable cookies, please feel free to visit http://www.allaboutcookies.org. You can set your browser not to accept cookies and the website just mentioned can give you more information about how to remove cookies from your browser. Please note that some of our website features may not function if you disable cookies.

We may also use “log files” or “web beacons.” These can track actions occurring on our site and collect data such as your IP address, browser type, Internet service provider, referring and exit pages and date or timestamps. It may count users who have visited certain pages or opened an email or provide us with other website statistics such as recording the popularity of a certain section and verifying system and server integrity.

When we refer to your “Personal Information” in this Privacy Policy, we are talking about both Usage Data and Provided Information.

Our Use and Retention of Data
We use the Provided Information to attend and manage your requests to us, communicate with you, screen our orders for potential risk of fraud, and provide you with information or advertising related to our products or services consistent with your shared preferences.

We may use your Usage Data for functionality, such as better understanding how users use our site and inform any improvements we choose to make to our site. This Usage data may also help us to screen for potential risk or fraud (e.g., your IP address) and improve or optimize our site (e.g., by generating analytics about how people are interacting with our site).

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. After your registration is complete, we shall have no obligation to maintain or provide any of your data and may thereafter, unless legally prohibited, delete all of your data in our systems or otherwise in our possession or under our control. We may also retain all or use a subset of your data for business or legal purposes.

Security and How We Store Your Data
The security of your personal information is important to us. To protect your data, we use commercially acceptable security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of information stored on our servers. Please note, however that no method of transmission over the internet or method of electronic storage is 100% secure. We therefore cannot guarantee the absolute security of your data and you submit your information at your own risk.

Data Sharing
We may share data collected on our site with any affiliates or subsidiaries and any future subsidiaries or affiliates of Mockingbird Therapy. For example, we may choose to use Google Analytics to help us understand how our visitors use our site. You can read more about how Google uses your Personal Information here: http://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share elements of your Personal Information with payment processors engaged by use to securely store and process payments, providers of email manage mentor distribution tools, service providers offering marketing assistance, security and fraud prevention tools and providers of data analytics software services to help us monitor and optimize our site.

We may use your personal data to exercise our legal rights, defend against legal claims or to make you aware of updates to our policies. We may disclose part or all of your personal data when we believe, in good faith, that the law requires or compels such disclosure, or when we have reason to believe that disclosure is necessary to protect our rights or property, therights of another, or to prevent harm.

We will not review, sell, share, distribute, publish, advertise or reference your personal data on an individual level except as provided in this Privacy Policy, or as may be required by law.

Updating Personal Information
You control the accuracy of your data. If your information changes, please correct, update or delete it by contacting connect@mockingbirdtherapy.com.If there are any questions regarding this privacy policy, you may contact us as connect@mockingbirdtherapy.com.

You may access your account at any time to view or amend the data. You may need to notify or update your data if your circumstances change. Additional data as to your marketing preferences may also be stored and you may change this at any time. You have a right to ask for a copy of your data.

Email Marketing
If you make a purchase on our site and/or voluntarily opt into receive email, you agree to then receive email communications from Mockingbird Therapy including but not limited to newsletters, site updates, promotions and other announcements and correspondence. We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or being forwarded to your spam folder.

You may opt out of future updates and notices by clicking on the “unsubscribe” button at the bottom of such e-mails, or by sending an e-mail to connect@mockingbirdtherapy.com.If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this site including promotions.

Third Party Websites
Our site may contain links to other websites that are not operated by us. Our Privacy Policy applies only to our website. If you click on a third party link, you will be directed to that third party’s site. We are not responsible for the data collection, policies or practices of any third-party site to which we may offer a link or that may link to our site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available through any such websites or services. We encourage you to read the privacy statement and terms of use of other sites you visit as well.

Changes
Mockingbird Therapy reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.

Contact Us
If you have any questions regarding this privacy policy or wish to exercise your data protection rights, you may contact us at connect@mockingbirdtherapy.com.